First: Grievance System

–       The student submits a grievance to the course instructor or the dean of the college in the event of an error in recording absences or in recording semester work grades, and before submitting the lists to the Examinations Department.

–       A committee for grievances regarding students’ absences and grades is formed by a decision issued by the university president two weeks before the semester exam date to study students’ grievances and make decisions regarding them within the time period specified in the decision.

–       The student has the right to file a grievance with the Student Affairs Department to correct an error or restore one of his rights in various university activities in accordance with the university’s regulations and systems.

–       The student submits a grievance according to the approved form to the Grievances Committee to review grades or for not recording the final exam grade for the semester or for not recording semester work grades within the specified time period after opening the grievances door and in accordance with the announced controls and procedures.

–       Grievances will not be considered until the prescribed fees are paid and in accordance with an official receipt.

– It is not permissible to appeal more than three courses in a semester.

– The Grievance Committee announces the results of considering the grievances on the official bulletin board.

Second: Supplementary exams:

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– Supplementary exams are held for graduate students who have 1-4 courses remaining only on the date specified in the university calendar decision.

– The university organizes the supplementary exam using the same procedures as the first or second semester final exams.

– The students are notified of the date of the supplementary exam through various means available at the university.

– Fees are imposed for all students to take the supplementary exams.

– Procedures for taking the supplementary exams are as follows:

1- The courses in which the student wishes to take the supplementary exam are registered in the special form.

2- The student pays the remaining tuition fees in his account and submits a written statement from the financial affairs to that effect.

3- A supply portfolio is prepared for the supplementary fees for each course and the student is directed to the fund.

4- Receive a copy of the official receipt.

5- Attach the official receipt with the supplementary exams entry form.

6- The Director of Student Affairs directs the Admissions and Registration Department to register the student and the subjects in which he will take the exams after paying the fees.

7- Save the supplementary exam entry form + the official receipt.

8- Deliver the student a permit to enter the supplementary exams for a course or for all courses.

9- Coordinate with the Examinations Department to hold the supplementary exam and the mechanism for students to enter the exam.